IMS Nanofabrication GmbH is a high-tech Austrian company with headquarters in Brunn am Gebirge and further subsidiaries in Vienna, Taiwan, South Korea, and the USA. We are a leading global supplier in the field of semiconductor technology. With our mask writers, we contribute significantly to the global semiconductor industry and enable the production of state-of-the-art chips that are used in powerful cell phones, PCs and data centers.
Field Service Engineer Part Management (m/f/d)
This job revolves around the meticulous management of parts crucial for servicing and maintaining equipment. With a focus on efficiency and precision, this position plays a vital role in ensuring the smooth functioning of service operations and enhancing customer satisfaction.
Your Responsibilities:
- Handling parts for Service:
- Responsible for creating and maintaining scalable Service parts demand and Service Bill of Materials (BOM)
- Point of contact in Service for PPC and Logistics teams.
- Communication, bookkeeping and coordination of parts demand for Service in branches for planned and non-planned maintenance.
- Managing shipments of Service parts to abroad storages for scheduled and non-scheduled maintenance
- Accountable for Service parts handling process optimization.
- Responsible for Service parts for upgrades (roll-out):
- Determining part needs for upgrades (roll-out impacted tools list).
- Scheduling exchanges in alignment with Key Account & local Service Manager.
- Management of outdated parts (use up, return, scrap).
- Support role in Service:
- Perform standard and nonstandard maintenance tasks and support PMs on the MBMW tools in Austria and at Customer sites upon need.
- Willingness to travel abroad to collaborate with local engineers.
Your Qualification:
- At least 3 years of professional experience in the semiconductor or automotive industry or 3 years within IMS
- Technical education in the fields of electrical or mechanical engineering or similar
- Careful, detailed and structured working method
- Strong communication and social skills as well as extraordinary service orientation
- Good knowledge of vacuum systems, electronics and/or mechanics
- Programming knowledge (SPS, Python) and experience with Linux systems is advantageous
- Practical experience in engineering (mechanical or electrical) preferred
We offer:
- We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA)
- Excellent professional and personal development opportunities in an international company
- Very cooperative and motivated team with short communication channels
- Top-equipped workplace (modern office, laptop, height-adjustable desk, very good company restaurant)
- An attractive salary package that starts at an annual gross salary of 42.000,- EUR for this position and can be higher depending on experience (KV Metal industry). In addition, all employees benefit from the company's success with an IMS bonus program.
Employees' voices
Our Values
- Reliability
- Innovation
- People
Your Benefits
- Beverages
- Fruits
- Events
- Development
- Health
- Buddy System
- Discounts
- Working Hours
- Cooperative Spirit
- IMS Restaurant
- E-Charger
- Free Parking
- Travel
- Cleanroom
Further information about IMS Nanofabrication can be found at www.ims.co.at.
IMS Nanofabrication GmbH
Wolfholzgasse 20 - 24 | Brunn am Gebirge | Austria | +43 2236 37 310 | www.ims.co.at
We write the future.